Not too long ago, someone forwarded me a video interview with Bill Taylor, who did some research on the internet shoe company, Zappos.com.
I was pretty fascinated by this interview because of the title. Now you have to admit that a video titled, “Why Zappos Pays New Employees to Quit?” should draw anyone’s attention. They are doing some radical things to promote their DNA and continue their quality control, which comes down to customer service.
As I was watching this video, I couldn’t help but to think about the church. How do we normally train up people? What do we do about “disgruntled” servants? How important is it to have everyone on the same page? Do we settle for the status quo?
I know that for many pastors and church leaders, one of our concerns is trying to grow our church, both qualitatively as well as quantitatively. But too often we are more concerned about the quantity rather than the quality. I have also been a believer that if we work on the quality, then the quantity will come.
People are not stupid. They want to be part of something that has quality and something that will bring life transformation.
If this is the case, then why aren’t we more focused on producing quality leaders and servants in the church? It is my prayer that all our churches will be able to train our members to be passionate about the mission that God has given to us.
Check out this provocative video here.